A medicine for your headache and some laughter for your mind
May08

A medicine for your headache and some laughter for your mind

A client visited Bandra Hill Road Salon for her services. She had a severe headache and asked for a pain killer. SMT arranged a packet of biscuits along with a strong coffee before giving her a pain killer. But it takes more than just a medicine to lift up your mood. Did you say humor? Right. We just did that. Stylist Hemant, Therapist Reena shared some ‘LOL’ moments with client. The client felt relieved. It made us happy.

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This is how we go the extra mile for those who go the distance to reach us
May06

This is how we go the extra mile for those who go the distance to reach us

Our Malad Hypercity Salon team delighted their loyal client Rachna Pawar. After her marriage, she moved from Malad into a new home in Andheri. But she continued visiting our Malad Hypercity salon though she had to come all the way from Andheri. One day, we decided to give her a pleasant surprise. So, the Salon team delighted her by giving a chocolate and Thank You card for visiting Malad Hypercity Salon regularly for her services and being a loyal client. She was very much happy and...

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We can be your guide to beauty and beautiful places too
May04

We can be your guide to beauty and beautiful places too

Our esteemed client, Raksha visited the Lamington Road salon for her services. Being an NRI, she wasn’t much aware about the tourist destinations in India. So this citizen of South Africa told BT Meenakshi about her interest in traveling and the fact that she doesn’t know where to start to explore India. Meenakshi helped the client prepare her travel itinerary along with the list of tourist places she can visit. And then she added more delight to client’s pleasure by giving her something all women crave for – a chocolate, as a warm welcome to India. The smile on client Raksha was so...

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A gift for your little angel
May02

A gift for your little angel

Reshma Abhyankar, a regular client at Malad Infinity Salon delivered a baby girl 3 months ago. When she visited the Infinity salon again, Sr. Beauty Therapist Vidya and Sr. Stylist Avani surprised her by gifting new clothes and gifts for her daughter. Client Reshma was touched by this gesture. The twinkle of teardrops in her eyes and a sparkling smile on her face said it all. There was no need for words.

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THIS IS HOW WE TURN DISPLEASURE INTO DELIGHT
Apr25

THIS IS HOW WE TURN DISPLEASURE INTO DELIGHT

We always deliver on our promises. But again, to err is human! This was one such occasion. A lady doctor was unhappy with the Hair Spa service done at our Vile Parle salon. And it made us doubly unhappy. Luckily, next day was her birthday. So ASM Humera went to her clinic, apologized for the experience and wished her with a bouquet of flowers. Besides, she requested the client to give them a chance to serve her once again. She was delighted. This loyal act has earned us a loyal...

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GROOMING FOR HIS D-DAY AND A BREAK  FROM PRE-WEDDING JITTERS
Apr20

GROOMING FOR HIS D-DAY AND A BREAK FROM PRE-WEDDING JITTERS

Dhaval, the soon-to-be groom, came at Kandivali S. V. Road salon for grooming services. Having a long list of pending marriage chores, he was getting impatient. Besides, he was also unable to contact his parents. Our SMT noticed this and immediately offered to help him by calling his father. And while doing this, she also booked his father’s services appointment in the salon. After the service, Salon Executive – Neha along with other technicians – Sapna, Sandeep and Mohd Asif presented the client with a bouquet of flowers and wished him well for his...

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