THIS IS HOW WE TURN DISPLEASURE INTO DELIGHT
Apr25

THIS IS HOW WE TURN DISPLEASURE INTO DELIGHT

We always deliver on our promises. But again, to err is human! This was one such occasion. A lady doctor was unhappy with the Hair Spa service done at our Vile Parle salon. And it made us doubly unhappy. Luckily, next day was her birthday. So ASM Humera went to her clinic, apologized for the experience and wished her with a bouquet of flowers. Besides, she requested the client to give them a chance to serve her once again. She was delighted. This loyal act has earned us a loyal...

Read More
GROOMING FOR HIS D-DAY AND A BREAK  FROM PRE-WEDDING JITTERS
Apr20

GROOMING FOR HIS D-DAY AND A BREAK FROM PRE-WEDDING JITTERS

Dhaval, the soon-to-be groom, came at Kandivali S. V. Road salon for grooming services. Having a long list of pending marriage chores, he was getting impatient. Besides, he was also unable to contact his parents. Our SMT noticed this and immediately offered to help him by calling his father. And while doing this, she also booked his father’s services appointment in the salon. After the service, Salon Executive – Neha along with other technicians – Sapna, Sandeep and Mohd Asif presented the client with a bouquet of flowers and wished him well for his...

Read More
WHERE THERE’S FAITH,  THERE’S LOVE
Apr15

WHERE THERE’S FAITH, THERE’S LOVE

One day, a regular client at our Turner Road salon came searching for a peaceful place to offer her Namaz. But it was a rush hour and all the salon cabins were occupied. The client requested our Makeup Trainer Bhagyashree to find her a quiet place to pray. Bhagyashree suggested the client that she could use our Makeup room. The client finished her prayers peacefully without any interruptions. She thanked Bhagyashree and carried out her services in the...

Read More
At Enrich, it’s always about a little more – rejuvenation for your body and  some green tea for your mind.
Apr10

At Enrich, it’s always about a little more – rejuvenation for your body and some green tea for your mind.

It was 7:45PM in Indira Nagar Salon, Bangalore. Swati, a client walked in for a cysteine treatment. Salon manager welcomed her and politely informed her that she will have to wait for her turn. Meanwhile, the housekeeping and other staff called it a day at 9:00PM. Apparently, the client would have to wait in the salon till 10:45PM. But what Nagarjuna, the attending hairstylist, did next will surprise you. He served her a nice hot cup of ginger tea that would take away all her weariness. After taking the last sip of the tea, Swati said, “It was the best tea I’ve ever had”. This is what we call a...

Read More
We provide pampering for our client, and playtime for her son
Apr05

We provide pampering for our client, and playtime for her son

A client visited Kharghar Salon for a haircut. As it happens once in a while, she couldn’t manage to book an appointment. Also she had brought her 2 year old kid along. It was a tricky situation. But then this is what we are good at. Our Salon Management Team ensured that she doesn’t have to wait, not even for five minutes. And while she was getting her services done, we also gave the kid some good playtime with an I-pad. The trick worked, the mom got her service done peacefully while her smart kid was busy playing. Client was very much delighted with our...

Read More
Page 30 of 50« First...1020...2829303132...4050...Last »