Our storytelling skills can make any kid sit through their haircut session
Apr30

Our storytelling skills can make any kid sit through their haircut session

A client named Keta Shah came for her son’s haircut. But you know how these kids can come up with novel excuses to avoid getting a haircut done. It was the same case here too. Everyone tried to convince him but failed. But then the salon manager did a trick. He offered him a balloon with a smiley face drawn on it. Giving this tale a nice turn, our Hair Stylist- Ronak started telling him a story while he gave him the hair cut. By the time the story came to an end, the kid had a new...

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Because every birthday should begin on a high note
Apr27

Because every birthday should begin on a high note

A client visited Jayanagar Salon for the first time. It was his birthday. We thought, this calls for a treat. So our salon management team surprised him by giving a bouquet and chocolate. They also played some birthday music for him. The client was super delighted and said, “I am very happy and I am going to share this with my friends”. Well, who wouldn’t like to.

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THIS IS HOW WE TURN DISPLEASURE INTO DELIGHT
Apr25

THIS IS HOW WE TURN DISPLEASURE INTO DELIGHT

We always deliver on our promises. But again, to err is human! This was one such occasion. A lady doctor was unhappy with the Hair Spa service done at our Vile Parle salon. And it made us doubly unhappy. Luckily, next day was her birthday. So ASM Humera went to her clinic, apologized for the experience and wished her with a bouquet of flowers. Besides, she requested the client to give them a chance to serve her once again. She was delighted. This loyal act has earned us a loyal...

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GROOMING FOR HIS D-DAY AND A BREAK  FROM PRE-WEDDING JITTERS
Apr20

GROOMING FOR HIS D-DAY AND A BREAK FROM PRE-WEDDING JITTERS

Dhaval, the soon-to-be groom, came at Kandivali S. V. Road salon for grooming services. Having a long list of pending marriage chores, he was getting impatient. Besides, he was also unable to contact his parents. Our SMT noticed this and immediately offered to help him by calling his father. And while doing this, she also booked his father’s services appointment in the salon. After the service, Salon Executive – Neha along with other technicians – Sapna, Sandeep and Mohd Asif presented the client with a bouquet of flowers and wished him well for his...

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WHERE THERE’S FAITH,  THERE’S LOVE
Apr15

WHERE THERE’S FAITH, THERE’S LOVE

One day, a regular client at our Turner Road salon came searching for a peaceful place to offer her Namaz. But it was a rush hour and all the salon cabins were occupied. The client requested our Makeup Trainer Bhagyashree to find her a quiet place to pray. Bhagyashree suggested the client that she could use our Makeup room. The client finished her prayers peacefully without any interruptions. She thanked Bhagyashree and carried out her services in the...

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