When you love what you do, the world loves you too
Our promise – we believe in delivering a superior service experience, and helping you look and feel good, because ‘Love Begins With You’.
Every company starts out with a mission and a vision in mind. Those remain the guiding beacons to help the company navigate the various obstacles and opportunities that lie in its way. A company which successfully manages to tie their actions in with their mission, vision and values, progresses and becomes known for excellence in its field.
Enrich, since its inception, has made it imperative to follow on its promise, and to always keep in sight the idea with which it was birthed. This consistency in delivering good service, with good staff, with good practices, has resonated with our customers over the years. This has helped us grow from having a modest number of outlets to being the largest chain of salons in our particular region of operations. Certain accolades which we have been given over the years have supported our belief that what we are doing is right, works well, and should continue and be built upon.
Our business has three aspects – customers, employees and education. This past financial year, we have been privileged to receive some awards and recognitions by the industry and some esteemed bodies. These are to do with all the three aspects of our business, which lends credibility to our belief in holistic growth.
Some of the major awards which have been conferred upon us this year are:
1.Growth Strategy of the Year,at the Ascent Awards 2016
The ASCENT Foundation is a unique and powerful peer-to-peer platform for entrepreneurs to share and exchange experiences, ideas and insights, which helps them grow their enterprise and enrich themselves. ASCENT leverages the ‘Power of Collective’ and enables entrepreneurs through self-facilitated Trust Groups and an extended network of enablers.
Evidently, this is a group of very talented and brilliant individuals and entrepreneurs, comprising of such people as Mr. Uday Kotak, Mr. Harsh Mariwala, et al. At its recent conclave in Mumbai, in November 2016, Mr. Vikram Bhatt, CEO and co-founder of Enrich Salons and Academy, was awarded the Growth Strategy of the Year. This was due recognition of the growth of the business and the sustainable manner in which it was achieved.
2. Best Salon Chain – West, at the L’Oreal Indian Hairdressing Awards, 2017
The L’Oreal Indian Hairdressing Awards recognises excellence in the hairdressing industry in India. At its function recently in March 2017, Enrich was given the award for the Best Salon Chain in the Western region of India. Being awarded by a close working partner and a prestigious international company such as L’Oreal is wonderful indeed.
3. Best Education Brand, By Economic Times, 2017
The Best Education Brands brought together the leading educationists and academicians who are not just keeping pace with the international education revolution, but also making significant contribution towards making India a truly global educational hub, where students from the region and across the globe can satisfy their hunger for quality and innovative education. The Enrich Academy, which offers various courses in hair, beauty, makeup and salon management, was given this award in February 2017. It is a matter of great pride that in a rich educational system such as the one prevailing in India, Enrich Academy shows differentiation, and is able to make a valuable contribution to adding to the lives and skill sets of the working population of India.
4. Fastest Growing Home Services Brand, at the Asia Retail Congress, 2017
The Asia Retail Congress is aimed at company chairs, presidents and CEOs from leading international and national retailers, directors of international and national retailers, directors of international brands who believe in making change happen. The Asia Retail Congress was Asia’s single most important global platform to promote world-class retail practices. In such a distinguished forum, Enrich won the award for the Fastest Growing Home Services Brand. This was for Belita, the home services vertical of Enrich. From among a plethora of home services players in the beauty segment, the sustainable growth model employed by Enrich and Belita is what resonated with the jury, due to the thought put behind it.
5. Retailer of the Year (Beauty, Wellness & Fitness), at the Asia Retail Congress, 2017
The second award given to Enrich at the Asia Retail Congress, this award underscored the excellence of our operations and customer service, along with the award given by L’Oreal. Being the winner in such a large forum, which includes retailers from the Beauty and Wellness sector from all over Asia, truly tells us that what we are doing is the right way to grow.
While it is a good achievement to be recognised for the various practices we have employed in the pursuit of our vision, we remain firmly grounded in our commitment to be resolute in following our mission. The rewarding of our efforts along the way just enforces our desire to deliver on our promise – because when you love what you do, the world loves you too!